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  2. FAQ

FAQ

How staking works

  • What is staking?
  • How does staking work?
  • What is a validator?
  • Where is the reward issued from?
  • Why can the staker receive rewards?
  • What is the validator commission?
See all 9 articles

Guide for using Moonstake wallet

  • Can WebWallet and MobileWallet be connected/synced?
  • Does Moonstake hold the private key or backup passphrase of my wallet?
  • Why is the token list in Web Wallet and Mobile Wallet different?
  • Why are two passwords used on Moonstake Wallet?
  • What should I do when I've lost my password?
  • I lost my Backup Passphrase what should I do?
See all 7 articles

Transactions

  • I can't send coins/tokens from my Moonstake Wallet.
  • I can't receive tokens in my Moonstake Wallet
  • Why there is a network fee?

Staking with Moonstake Wallet

  • Why is my wallet balance decreasing after I stake?
  • Why does it take time to unstake my token?
  • Why do I have to press "claim rewards" in order to receive my rewards?
  • When I add tokens to stake or when I unstake, my claimable rewards becomes 0.
  • I'm not receiving any staking rewards.
  • What is the difference between tokens that have an "unstake" function and tokens that do not?
See all 8 articles

About Moonstake membership system

  • What is the benefit of becoming a member?
  • How can I complete the KYC application?
  • I received a referral code/link and I already have a Moonstake account. What shall I do next?
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